Legal
Effective September 8, 2026.
Claritics is committed to protecting the privacy and security of the information we collect and to being transparent about the ways in which we collect and process your information. This statement (the “Privacy Policy”) sets forth our policies and practices for handling the information we collect from or about you. It applies to the websites and services that we operate and that link to this Privacy Policy (the “Services”).
We collect the following information when you use our Services:
We may collect internet, or other electronic network activity information automatically from the devices and browsers that you use, including your IP address, browser type and operating system (including mobile device information, if applicable), errors, performance metrics, and webpage and app interactions. We also collect usage and performance statistics from your use of our products and services.
We use and otherwise process the information identified above for the following business purposes:
Where legally required and we have no other valid legal basis to process your information, we will obtain consent, which may subsequently be withdrawn at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn.
Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may cancel a product or service you have with us.
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
Claritics does not sell your information to third parties. Claritics permits third parties to collect the information described above through our Service and discloses such information with third parties for business purposes as described in this Privacy Policy. The information practices of these third parties are not covered by this Privacy Policy.
Although Claritics owns the Services, you retain all rights to your data, you may be entitled, in accordance with applicable law, to request access to, rectification, erasure, and portability of your information or more information about our information practices.
Information Access: Questions related to access, rectification, and portability of your information should be directed to us via our contact form while you are logged in. If we cannot reasonably verify your identity, we will not be able to comply with your request(s).
Information Erasure: To fully erase your information from our databases, you will need to log in to your Claritics account and delete your account. We require you to log in because we cannot otherwise reasonably authenticate a deletion request. You must login with as many login factors (e.g., passwords, one-time codes, recovery codes) as required by the account. Additional security measures enabled by the user, including two-factor authentication, cannot be bypassed for account deletion or for any other purpose. Account deletions include any and all past and active work associated with the account, and are irreversible.
When you first visit our website, we present a cookie consent banner that explains what types of cookies we use and asks for your consent before setting non-essential cookies. You can accept all cookies, reject non-essential cookies, or manage your preferences for individual categories. You can change your cookie preferences at any time by clicking the “Your Privacy Choices” link in the website footer.
You may also refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section).
If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you and any differences in service are related to the data. Deleting cookies may in some cases cancel the opt-out selection in your browser.
We will not discriminate nor retaliate against you for exercising your rights and choices, although some of the functionality and features available on the Service may change or no longer be available to you.
We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law. The website is not directed at children.
Information will be retained only for as long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
Claritics may periodically update this policy. When we update the Privacy Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.
Any questions about this Privacy Policy or our practices should be sent to us via our contact form.